Privacy Policy

Overview

Davka Software respects personal data and aims to handle it responsibly. This policy is intended as a public overview of how data may be collected and used through this website, sales enquiries, software products, and product-related integrations.

Who this policy applies to

This policy may apply to website visitors, business contacts, prospective customers, existing customers, support contacts, and users who connect third-party services to software operated by Davka Software.

Data controller and contact point

Davka Software is the organisation responsible for the handling described in this public-facing policy. For privacy questions, data requests, or concerns about how information is used, please contact hello@davkasoftware.com.

Information we may collect

Information collected may include contact details such as name, email address, company name, and anything submitted through enquiry forms or commercial conversations. It may also include technical and usage information such as browser type, device information, basic analytics, and the pages visited on this website.

In a product or integration context, Davka Software may also handle operational information shared during onboarding, support, or account management, as well as account, configuration, or integration-related data where a connected service is used. Where a user chooses to connect an external service, information supplied through that authorised integration may also be processed.

How information may be used

Davka Software may use information to respond to enquiries, provide requested information, deliver and improve products and services, and support user-facing integration features that have been requested or enabled by customers or end users.

Information may also be used to maintain security, investigate misuse, improve system performance, manage commercial relationships, and meet legal, regulatory, or contractual obligations where required.

Lawful bases for processing

Where applicable, Davka Software aims to process personal data on an appropriate legal basis, such as consent, legitimate interests, contractual necessity, or legal obligation. The legal basis may vary depending on the context, for example whether a person is making an enquiry, using a product feature, or receiving support.

Transparency for integrations and connected accounts

If a Davka Software product connects to a third-party platform such as identity, productivity, messaging, or calendar services, data accessed through that integration should be limited to what is reasonably necessary for the visible product feature being provided. Davka Software aims to disclose what data is accessed, why it is needed, and how it is used, stored, or shared.

Data sharing

Personal data is not sold. Information may be shared with trusted service providers, technical partners, infrastructure providers, analytics providers, or professional advisers where reasonably necessary to operate the website, deliver services, maintain security, or meet legal requirements.

International transfers

Where systems, providers, or support arrangements involve processing outside the United Kingdom or European Economic Area, Davka Software aims to use appropriate safeguards and provider controls where required.

Retention

Information may be retained only for as long as reasonably necessary for business, legal, security, support, and record-keeping purposes.

Security

Reasonable technical and organisational measures may be used to protect information from unauthorised access, misuse, loss, alteration, or disclosure. This may include access controls, encryption where appropriate, provider security measures, and internal access restrictions. No system can guarantee absolute security, but Davka Software aims to apply sensible safeguards.

Data subject rights

Depending on the circumstances and applicable law, individuals may have rights to request access to their personal data, ask for correction, request deletion, object to certain processing, restrict processing, or request data portability.

Children’s data

Davka Software products and services are generally intended for business or operational use and are not knowingly designed for children as a primary audience unless expressly stated otherwise.

Updates to this policy

This policy should be updated whenever there is a material change to data use, retention, sharing, integrations, or public-facing product behaviour.

Your choices and contact

To ask about your data, request an update, request deletion where appropriate, or raise a privacy concern, please contact hello@davkasoftware.com.

Important note

This page is intended as a public-facing overview and should be reviewed against the company’s exact operational, contractual, regulatory, and integration-specific requirements before being treated as final legal text.